Technical Assistance Request Form

Please check the Tech Tips in the Student Center for solutions to commonly reported problems or questions.

Name:

Email:
Course Name:
   Orientation to Online Study at Hebrew College
   Readings in Aggadic Literature
   Bible: Text and Context
   Mishnah: Text, Sub-Text, and Historical Context
   Under Crescent and Cross: The Jewish Encounter with Muslim and Christian Culture in the Middle Ages


   Modern Hebrew 1
   Modern Hebrew 2
   Modern Hebrew 3
   Modern Hebrew 4
   Modern Hebrew 5 
   Instructors' Orientation Workshop
   Student Center (if student center, please indicate in the comments box at the bottom whether you are currently an active student)

Type of Computer:

PC/PC Compatible Macintosh

Please specify your operating system:

If PC:
Windows 2000
Windows NT
Windows XP
Windows - Other

 
If Macintosh:

OS 9.x
OS 10.1
OS 10.2
If Other/Not Sure, Please Specify:

Web browser you use for your course: To find the version of your browser, look under your browser's Help menu for the "About . . ." option (e.g., "About Internet Explorer").

Internet Explorer:
IE 5.x (e.g., 5.0, 5.5, etc.)
IE 6.0
IE Other/IE not sure of version

Safari:
Safari 1.0
Safari 1.1

 
Netscape:

Netscape 4.76
Netscape 6.2
Netscape 7.1
Netscape Other/Netscape not sure of version

If Other/Not Sure, Please Specify:

What page of the course were you on when the problem occurred?

What was the last thing you clicked (or did) when the problem occurred?

Please describe your question or the nature of the problem you are having. Please provide as many specifics about your actions before the incident and the computer's responses as you can. Thank you very much for helping us by providing details so we can resolve the issue quickly!

If this issue pertains to Horizon online conferencing:

Have you successfully completed the Horizon Wizard?
Did you try the recommendations of the wizard, or solutions recommended for common problems listed at on the Wizard's help page?

  Please wait one moment for a Web page confirming that your request was sent.